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Hays Travel currently operates 535 shops and employs 7,700 people. Honiton Stockton Tesco Dozens of former Thomas Cook outlets, which were acquired in October 2019, will not reopen - with 388 jobs at risk. Can Nigeria's election result be overturned? Keighley Bitterne Aycliffe Bridlington Petersfield Oldham A TRAVEL company which swooped in to save collapsing Thomas Cook stores has now closed a string of shops. Runcorn A TRAVEL company which swooped in to save collapsing Thomas Cook stores has now closed a string of shops. Southport Lord St Alloa It is offering options for alternative work to 388 staff affected in the hopes of reducing redundancies. The spokeswoman said the firm employed about 7,700 people, many of whom were "working from home taking bookings for holidays for 2021 and beyond". Among other options, employees will be offered the chance to join the Hays Travel homeworking division, to work from home, or take positions in other shops where there is a vacancy. We have done everything we could to safeguard jobs and the business thus far, and we have come up with a range of options for those at risk of redundancy to help as many colleagues as we can.. They are just choosing to spend it more cautiously. Titchfield Pickering Aylsham Amesbury Hays Travel has announced plans to permanently close 89 stores across the UK, as lockdown restrictions continue to hammer the travel industry. Join thought-provoking conversations, follow other Independent readers and see their replies. Stafford The BBC is not responsible for the content of external sites. Prescot Ashbourne Ryde Hull Morrisons Oct. 9, 2019. Cramlington Craster Court We do not allow any commercial relationship to affect our editorial independence. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. We should have had border restrictions and effective test, track and trace implemented last spring when the virus levels could have been controlled. Brighouse Crossgates Unit 2 Thomas Cook's shops were rebranded when Hays Travel took over the firm Before it took on hundreds of Thomas Cook shops last year, Hays had 190 shops, 1,900 staff, and sales of 379m, reporting . Hamilton If you have a complaint about the editorial content which relates to Altrincham Hartlepool York Road Gravesend The company was assessing the performance of its high street shops when the coronavirus pandemic hit the UK in March 2020. Our first priority is to continue to look after our customers and we offer the highest standards of customer service through our retail, phone and online divisions, he said. The two biggest tour operators, Tui and Jet2 Holidays, have cancelled all their packages until late March. Kenilworth We have done everything we could to safeguard jobs and the business thus far, and we have come up with a range of options for those at risk of redundancy to help as many colleagues as we can.. Hays Travel to close 89 shops. Seaford It was "on track for recovery" when the Foreign and Commonwealth Office stopped advising against all non-essential travel in early July, but the decision to reintroduce restrictions for people going to Spain "triggered the cancellation of hundreds of thousands of holidays". Canterbury Bognor Regis "We are continuing with our robust two-year business plan and continue to be ready for the bounce back when it comes.". Newport Upper St Epping Warrington Birchwood 388 jobs are at risk as dozens of former Thomas Cook stores which were taken over by Hays in 2019, are set to close. The North Street branch closed its doors for the final time over the weekend, just three months after it reopened under new ownership. Stamford Chichester Goring Birkenhead Canaries, View Matlock Your one stop award-winning shop for flights, hotels, cruises, tours, currency, travel insurance and all those little extras that make your holiday me See more Whether you're ready to book the holiday you've been dreaming of, or want some helpful inspiration to plan your next adventure, our friendly expert ag See more 328,677 people like this Find the branch nearest to you & well look forward to welcoming you in branch. John Hays, who had founded the company in 1980, died after collapsing at the Sunderland headquarters in November 2020. Out of respect for Her Majesty The Queen, Hays Travel will be closing all shops on Monday 19th September 2022 Stowmarket Portadown Carrickfergus 3 Mar 2023 - Private room in home for $72. Chorley Hays Travel, which has a head office in . This site is part of Newsquest's audited local newspaper network. Could you save money with a social broadband tariff? Widnes Video, Russian minister laughed at for Ukraine war claims, bought the collapsed company in October 2019, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory, Walkie Talkie architect Rafael Violy dies aged 78, Saving Private Ryan actor Tom Sizemore dies at 61. Ashton-in-Makerfield Hays Travel is to close 89 shops as it consolidates its retail estate amid the continued pressures of Covid-19. Retford Coalville Ashford Rochdale Motherwell Sudbury Sunderland, Cumbria, United Kingdom 501-1000 Private www.haystravel.co.uk/ 162,344 Highlights Acquisitions 2 Contacts 155 Similar Companies 3 Maghull Watford St Annes LONDON Hays Travel, an independent British travel agent, said on Wednesday that it had bought all 555 stores of Thomas Cook, one of the world's oldest tour companies, which . East Grinstead Westhoughton Hays Travel has been a familiar presence on the high streets for more than 42 years. Maghull Oldbury Tewkesbury Crystal Peaks Among other options, employees will be offered the chance to join the Hays Travel homeworking division, to work from home, or take positions in other shops where there is a vacancy. Atherton Hays Travel currently operates 535 shops and employs 7,700 people. Cardiff Click on the banner to find out more. Bulwell With coronavirus rampant and the usual January booking of summer holidays absent, the travel trade continues to suffer," he said. Bexleyheath North Point Jonathon Woodall, chief operating officer, said: Our first priority is to continue to look after our customers and we offer the highest standards of customer service through our retail, phone and online divisions. Stirling Certificate go to: View Hull But now the travel firm has decided to shut two of these. Or by navigating to the user icon in the top right. Bury St Edmunds Mildenhall That helps us fund This Is Money, and keep it free to use. "We have done everything we could to safeguard jobs and the business thus far, and we have come up with a range of options for those at risk of redundancy to help as many colleagues as we can.". Witham Shopping Centre https://www.yourmoney.com/privacy-policy-2/. This does not affect our editorial independence. Rickmansworth Registered Office: Gilbridge House, Keel Square. Get our money-saving tips and top offers direct to your inbox with the Mirror Money newsletter. Liverpool Allerton Road Whitstable Corby "We are continuing with our robust two-year business plan and continue to be ready for the bounce back when it comes.". Kettering Northfield Ave Cramlington Buxton Formby The travel company which bought Thomas Cook shops when it collapsed is sending 880 staff home due to the pandemic. Wombwell Follow BBC North East & Cumbria on Twitter, Facebook and Instagram. Ilkley Irvine Rugeley Teignmouth Elgin Packages that include a flight element are financially protected by the ATOL Sunderland's Hays Travel buys former Thomas Cook stores and aims to save 2,500 jobs Mr Woodall joined Hays Travel in 2004 and worked closely with Mr Hays for more than 16 years. Registered Office: Gilbridge House, Keel Square. Jonathon Woodall, chief operating officer, said: "Our first priority is to continue to look after our customers and we offer the highest standards of customer service through our retail, phone and online divisions. How to help others and donate to food banks this winter, DIY investors: 10 common mistakes to avoid, Mortgage down-valuations: Tips to avoid pulling out of a house sale, Five tips for surviving a bear market mauling. Pontefract Hays Travel is the UK's largest independent travel agent - it grew its portfolio dramatically when it bought out all the Thomas Cook stores when the travel company went into liquidation in 2019. Airdrie Worksop Thirsk Something went wrong, please try again later. Kirkby Last modified on Wed 1 Jul 2020 12.37 EDT. Sheerness Hays Travel is closing 89 shops (Image: PA) Almost one hundred high street shops are to be closed by Hays Travel as part of a 'consolidation' of its UK retail estate. Swindon West We should have had border restrictions and effective test, track and trace implemented last spring when the virus levels could have been controlled. Allerton Chester City The UK's largest travel agency said it is offering options for alternative work to 388 staff affected. Downham Market Basingstoke Mall Morley Solihull Bishops Stortford Mold Exmouth Ormskirk Newton Mearns Connah's Quay Metrocentre Green Jarrow The Gyle The premises were reviewed having come to the end of their licence period. Barnsley Consett Prenton Birkenhead Grange Rd Dame Irene Hays, owner and chair of Hays Travel, added: It was always our intention to review the performance of our shops at the end of the licence period we had hoped the business would bounce back in January and it has not. Gosforth Newcastle Under Lyme Chief operating officer Jonathon Woodall said the company would begina consultation with the388 retail staff affected on potential options to reduce the number of redundancies. Hays Travel owner who has saved 550 Thomas Cook stores hailed 'Britain's best boss', Hundreds of Thomas Cook staff and families offered free holiday for a "proper goodbye", BREAKING: Prince Harry insists he is 'NOT victim' and has never looked for sympathy in livestream Q&A with controversial 'toxic trauma' doctor, Harry says marijuana 'really helped' him mentally but cocaine 'did nothing' for him, Kate Garraway shares Derek's final words as he believed he was about to die, Spencer Matthews sparks concern as Finding Michael documentary pulled at 11th hour, Cyclist pavement killer risks losing home as neighbours break silence, Hero NHS nurse who found lump in her own breast makes life-changing decision, Moment sonic boom 'like a gas explosion' shakes homes as RAF Typhoon aircraft scrambled, Cher, 76, shares candid update on relationship with 37-year-old boyfriend, Amy Winehouse biopic star swigs vodka on streets of Camden in gut-wrenching scenes, Cristiano Ronaldo hugs boy, 10, whose dad died in Turkey-Syria earthquake in moving clip, Bus carrying 40 schoolchildren plunges down creek in French Alps, Matt Hancock's 41-hour battle to save career after Gina Coladangelo affair revealed, Subscribe to Daily Mirror and Sunday Mirror newspapers. Others, in contrast, will be looking for the iconic pieces, which can no longer be found in the shops.Gucci Vintage GG Classic Supreme Navy Blue Coated Canvas Leather Crossbody Purse $400.00 $17.10 shipping Vintage Gucci Boutique Navy Blue Leather Purse Made in Italy $149.99 $17.10 shipping or Best Offer 10 watching Vintage 80s Gucci Micro GG . Strood Crewe Syston Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, We had hoped the business would bounce back in January and it has not, says owner Dame Irene Hays, Find your bookmarks in your Independent Premium section, under my profile. The shops that will close are all former Thomas Cook stores, apart from one which was formerly a Tailormade Travel branch. 08:51 GMT 26 Jan 2021. parts of your trip are not listed on it, those parts will not be ATOL Loughborough Read about our approach to external linking. Bromsgrove Wellswood St Helens Church St Crook Washington Lower Cheltenham Didcot Cleckheaton Romsey We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. ", Liverpool forward returns from final appearance to score landmark goal as run ended, Liverpool came from behind to earn a 2-2 draw at Nottingham Forest in U18 Premier League North on Saturday afternoon, Liverpool transfer news LIVE - Jude Bellingham boost, Goncalo Inacio scouted, Moises Caicedo decision. Options for staff include working from home or filling vacancies in other shops. The Forge The UK's largest travel agency said it is offering options for alternative work to 388 staff affected. She was appointed a dame in the New Years honours for services to training, education and young people. Alnwick Hillsborough We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. Kidderminster Milngavie It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. Shrewsbury Falkirk Holiday firm Hays Travel has stunned the City with a "mightily ambitious" deal to take over Thomas Cook's 555 UK stores, rescuing up to 2,500 jobs. The company had deferred reviewing the performance of the former Thomas Cook shops it acquired in October 2019 to see if business returned in 2021. Peterlee If you do not receive an ATOL certificate, then the booking will St Thomas Daily Mail City & Finance Reporter Haywards Heath Travel firm Hays Travel is to close 89 of its 535 shops following a review into its take over of Thomas Cook. Hartlepool Middleton Grange Home; . It is offering options for alternative work to 388 staff affected. Revenue of Hays Travel Limited in the UK 2008-2022. Told that we will be removed off the contracts if we don't submit our hours for the upcoming weeks in a short amount of time but the app won't work. Royton Torquay Rustington The family-run firm stepped in to take over all 555 Thomas Cook travel agencies as well as 2,330 former staff after the failure in September 2019. Stourbridge Portugal. Most popular Hays Travel locations: Map: Show Map: 1 Hays Travel. Budleigh Salterton As always you can unsubscribe at any time. Diss Deal Cowley She said 388 staff affected by the closures would be offered "alternative work options" to minimise redundancies. Aberdeen Chester Bicester Speaking at the time, Hays Travel owners John and Irene Hays said in a statement: "We are devastated that after all of our efforts and the huge investment we've made we now face losing some of our valued employees, through no fault of their own. Certificate go to: View Wellingborough Shaftesbury Longton Talke Hays Travel has been a familiar presence on the high streets for more than 42 years. Staff are expected to be redeployed. Washington Upper A spokeswoman said: We are merging the two stores in Hove into much bigger, brighter and better premises. Eastleigh Use the app to fully manage your travel card account and stay in control of your holiday finances. Bluewater Middlesbrough Hill Street Arbroath Fareham Girvan Southsea Close menu. The travel agents, based in Sunderland, said 89 shops are to close across the UK, after the latest lockdown forced the firm to accelerate a review its retail estate. Once you're there, put your email address where it says at the top, then click on the Echo Daily News button. Manuel Cortes, TSSA General Secretary . Berryden Park Cwmbran Editors' Code of Practice. 388 jobs are at risk as dozens of former Thomas Cook stores . Eastbourne John Hays, the founder of the UK's largest travel agency Hays Travel, has died. Aylesbury Fordingbridge Sidmouth We should have had border restrictions and effective test, track and trace implemented last spring when the virus levels could have been controlled., Cover Star Kerry Mead recalls her memorable photoshoot on board Disney Dream in Florida, Find your next role with Travel Weekly Jobs, Interviews and discussions on the biggest issues facing the industry. Select one of the locations for information about opening times today. Skelmersdale 61 Upper Mall Barnstaple Halesowen He said: "Today's announcement of 89 Hays Travel shop closures is a sad but inevitable move. Hays Market shut its North Street branch in Brighton suddenly on Saturday and plans to close its site in George Street, Hove, imminently. Redhill Our extensive branch network is nationwide. Hays Travel is permanently closing 89 branches across the UK as the pandemic continues to batter the tourism industry. Marple Kings Lynn Sittingbourne Bebington booking. Havant Hays Travel has over 110 establishments in the UK, Southampton is the city with the most establishments, followed by Bournemouth and Bolton. Hays Travel has announced plans to permanently close 89 stores across the UK, as lockdown restrictions continue to hammer the travel industry. Afrikaans; ; Anarkiel; ; Aragons; Asturianu; Avae'; Azrbaycanca; ; Bamanankan; ; Bn-lm-g . We should have had border restrictions and effective test, track and trace implemented last spring when the virus levels could have been controlled. West Bridgford Hays Market shut its North Street branch in Brighton suddenly on Saturday and plans to . Nantwich Oatmarket Horsforth We have done everything we could to safeguard jobs and the business thus far, and we have come up with a range of options for those at risk of redundancy to help as many colleagues as we can.. With coronavirus rampant and the usual January booking of summer holidays absent, the travel trade continues to suffer. Cumnock Largs Sheffield When you've made your choice, press the Save Changes button. The travel firm, which bought Thomas Cook when it collapsed in 2019, is closing the stores following a review. With coronavirus rampant and the usual January booking of summer holidays absent, the travel trade continues to suffer. The UKs largest travel agency said it is offering options for alternative work to 388 staff affected. Toton Folkestone contact the editor here. Hempstead Valley Liverpool lord street Canaries, View Mansfield It's free, easy and takes no time at all. Colne Plymouth Sainsburys Belfast Park Centre One is at the Mander Centre, Wolverhampton, and two at Merry Hill shopping centre,. Evesham Transport Salaried Staffs' Association (TSSA) general secretary, Manuel Cortes, said it's "a sad but inevitable move" as he accused the government of recklessness. Loughton How to choose the best (and cheapest) DIY investing platform and stocks and shares Isa, > Compare the best investing platform for you. Barnsley Eldon St Hedge End Bristol Kingswood Are you sure you want to delete this comment? 'We have done everything we could to safeguard jobs and the business thus far, and we have come up with a range of options for those at risk of redundancy to help as many colleagues as we can.'. Travel firm Hays Travel is to close 89 of its 535 shops following a review into its take over of Thomas Cook. "We are witnessing the death of our loved ones, the death of the high street, and chronic mismanagement of our economy by this Conservative government. Worcester Tavistock Denton The Sunderland firm, which is the UK's largest independent holiday company, has published accounts for the 18 months ended April 30, which reveal the full scale of the Covid-19 pandemic's impact on the group's financial performance. The comments below have not been moderated. Sandbach Jacobs Media Group Limited is a company registered in England and Wales, company number 08713328. Galashiels Hays Travel is an independent travel agent and customer service platform offering great-value holidays. Clydebank Crawley Broadstone Barnard Castle The third national lockdown has forced the company to act as major holiday operators suspended flights and holidays. Grantham Sunderland-based Hays Travel took over Thomas Cook's stores and staff in 2019, Dame Irene Hays said business had not bounced back as had been hoped. Monks Cross Hyde Annan Derby Intu Northfield Silverburn Midhurst Perth Rochdale Shanklin Hays said it is offering alternative work to 388 staff who will be affected by the closures. Carmarthen Hemel Hempstead Weston Favell Ashby-de-la Zouch Preston Morrisons Registered in England & Wales | 01676637 |. John Hays, who founded the UK's largest independent travel agent. Warminster Macclesfield 09.15 - 20.00. But it has closed 14 branches since taking over hundreds of Thomas Cook shops in October last year. Founders John Hays and wife Irene were hailed heroes of the high street in 2019, after saving hundreds of Thomas Cook branches, which would have otherwise been wiped due to the collapse of the company. John Hays, who was named Britain's best boss passed away last year, leaving behind the company and its 40-year legacy. Chaddesden Maidstone Chequers Sunderland Vine Place 2023 BBC. Plymouth We do not write articles to promote products. Bootle The swoop catapults the family-owned firm . It is offering options for alternative work to 388 staff affected. Maidenhead Finaghy Middlesbrough Linthorpe Road Melton Mowbray Responding to news that Hays Travel is closing 89 shops, travel trade union TSSA says it's "a sad but inevitable move" and accuses the government of recklessness. Dundee It is reported that 421 former Thomas Cook employees have already been hired by the travel firm and Hays have also . Please ask us to confirm what protection may apply to your Ayr During the lockdown, many staff are currently working from home, taking bookings for holidays for 2021 and beyond. 5 min drive to the ski bus (T407/409) to the Sept Laux Prapo. Barrow In Furness Malton If you do receive an ATOL Certificate but all the Southbourne BBC News. Salford For more information about financial protection and the ATOL Stockton High Street Glenrothes Failsworth Send your story ideas to northeastandcumbria@bbc.co.uk. HAYS Travel is to close 89 shops as it consolidates its retail estate following the continued pressures of Covid-19, the company disclosed. Horwich Pudsey Lowestoft Hinckley Tunbridge Wells As a result of closing stores, the holiday firm based in Sunderland said up to 388 jobs are at risk as employees go under consultation. Selby We use cookies so we can provide you with the best online experience. Sinfin Sunderland Doxford Park Hays Travel founders tell 5 Live why they're having to lay off hundreds of staff The firm which bought Thomas Cook shops has said up to 878 employees out of 4,500 may lose their jobs because. Wareham Lives and livelihoods are being lost every day while Tory cronies line their pockets with government contracts. Wythenshawe The third national lockdown and travel ban leading to major holiday operators suspending flights and holidays, meant the company had to act, it said. Maesteg Woking Warrington scheme. Chippenham Peterborough Queensgate By Hays Travel have bought all 555 high-street stores once owned by Thomas Cook. Wakefield Asda The travel agent said 388 staff affected by the closures would be offered 'alternative work options' to minimise redundancies. Horsham Morecambe Cannock contact IPSO here, 2001-2023. Shipley Hays Travel then jointly led by John and Irene Hays put the review on hold to see if business returned. Braintree Pleasant room near Les Sept Laux Prapoutel resort. Coleraine Taunton Hays Travel said it has "made every possible effort" to avoid job losses,. Hythe Chester 10 Bridge St +44 114 407 5197 meadowhall@hays-travel.co.uk Open now 10:00 AM - 9:00 PM Travel agency Hays Travel are fully ABTA and ATOL bonded. Troon Walton On Thames Rutherglen St Albans Bramhall Aldridge Winchester Hays travel took over 555 Thomas Cook shops across the UK, preventing thousands of staff from losing their jobs. Neath Runcorn Ely Merthyr Tydfil "Our offer to acquire all 20 shops was agreed, as was the retention of approximately 100 employees, late Friday afternoon." A Gannett Company. Packages that include a flight element are financially protected by the ATOL Peterborough Serpentine Green Meadowhall Birkenhead Cheltenham Waitrose Bradford Broadway Wimborne Sunday. Hove Eastwood However, its very close to the new store and all of our employees are continuing to work for us, either at the new store or other branches near them.. Sunderland Keel Square Braehead Houghton Bridgend Foyleside (Formerly Londonderry) Whitley Bay Hays Travel is proud to be the UK's largest independent travel agent. Warrington Market Gate Billingham Driffield protected. The husband and wife team who bought Thomas Cook's network of high street travel agencies out of liquidation say they have offered nearly 2,000 of the company's former staff a job . Jonathon Woodall, chief operating officer, said: "Our first priority is to continue to look after our customers and we offer the highest standards of customer service through our retail, phone and online divisions. Operating for over 40 years with over 450 branches, Hays Travel is the UK's largest independent travel agent. In a statement on Monday, Hays said the national lockdown and travel ban, which forced major holiday operators to suspend flights and holidays, meant the company had to act fast. Pontypridd The third national lockdown has forced the company to act as major. Comment: What makes a good holiday great? Please report any comments that break our rules. Shildon Stroud Whether you'd like a short UK break, a sunny package holiday, an all inclusive getaway or something else entirely, our team will help you book the holiday of your dreams. Teesside Park Hays Travel is permanently closing 89 branches across the UK as the pandemic continues to batter the tourism industry. Mapperley Basildon Eastgate Centre Is commercial property a great value investing opportunity? Worthing Hays said it had "made every possible effort" to avoid job losses "during these extraordinary and distressing times". Manuel Cortes, the general secretary, said: 'With coronavirus rampant and the usual January booking of summer holidays absent, the travel trade continues to suffer.'. Castleford Redcar Cheadle "We are also devastated for everyone who may lose their job and we will do all we can in consultations to help them, as we focus on retaining as many people as possible and rebuilding consumer confidence through our renowned friendly and knowledgeable customer service.". Congleton Rayleigh Southport Emma Munbodh. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Preston Fishergate But Hays Travel came to the rescue, buying all the shops and offering jobs to almost 2,500 former Thomas Cook staff members. Bromborough Hays Travel Card is free to use worldwide in millions of locations. As an independent agent, Hays Travel uses other tour operators such as easyJet Holidays, Jet2 and TUI to provide package holidays to customers in the United Kingdom. Chapeltown Hays Travel is to close 89 shops as it consolidates its retail estate amid the continued pressures of Covid-19. Ellesmere Port Mercer Walk Totton Newtownards Hundreds more jobs are on the line as Covid continues to take its toll on the high street, Hays acquired more than 555 Thomas Cook stores after it went into administration. Russian minister laughed at for Ukraine war claims. The travel business that provided a lifeline for Thomas Cook staff after the giant holiday firm went bust has said it will close 89 branches - the equivalent of one in six of its high street travel agencies. During the lockdown, many staff are currently working from home, taking bookings for holidays for 2021 and beyond. Ulverston Newton Abbot York But the imposition of another lockdown and the suspension of flights and holidays by major providers that followed meant the company had to act to cut costs, it said. Liverpool transfer news, rumours, gossip and speculation including updates on Roberto Firmino, Manuel Locatelli, Naby Keita and Mason Mount. ", Find your nearest vaccination centre by using your postcode below. Northwich Get the latest money advice, news and help straight to your inbox - sign up at mirror.co.uk/email. In August last year, the company cut 878 jobs out of a total workforce of 4,500 people due to a decline in sales. Crosby Shirley Portugal. Norwich Brigg St Brecon Terms and conditio See more Photos See all Videos See all 0:10 Data returned from the Piano 'meterActive/meterExpired' callback event.