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Yes. No. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. dont follow the news when it comes to LH and Jews. The group is . They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. IF you booked on the Lufthansa web site then you need to call Lufthansa to get the PNRs for the other (ta && ta.queueForLoad ? Regardless of whether you prefer windows, aisle or more legroom, Lufthansa seat reservation gives you the option of reserving seats for you and your fellow travelers in advance or of choosing your preferred seats at check-in. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. When does the Skytrax rating get updated? Nothing less, nothing more. An advance seat reservation only applies per flight segment. I am tall and not thin so a center seat really isn't fun. His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations. Please do not reply to violations of our Community Guidelines. Thank you all for your replies. Arrgh! Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. I take a photo of his badge and he TELLS ME delete it or I will call the police. Some airlines do not allow you to pick seats if you don't book from their own web site. Klm is was miles and more ahead ,(excuse the pun). standard seat, seat in the preferred seating zone, seat with more legroom). After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. They position LH as premium, yet create these ridiculous light fares. Isnt the stamp something they find on their own when they flip through you passport when you depart? True for all US to EU flights as well. All Lufthansa flights have been cancelled. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. The A350s will have three suites with up to four seats each. To the point of even threatening the Police. Since when is anything with LH best available? If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. Who benefits from this code share malarkey? Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa also need to recognise the fact that some people have breathing difficulties. The preferred seating zone reservation can be done at the time of flight booking or any time after flight booking up until 52 hours (LH) / 48 hours (OS) prior to departure. Without the warning it took 1.5 hrs. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. Haven't been successful with Swiss yet. However, an upgrade is unfortunately not possible for technical or legal reasons in the following cases: Tickets that have not yet been issued; Tickets that are part of a group booking; Tickets whose booking includes a child under 2 Lufthansa Miles & More Program Changes 2024, German Politicians No Longer Get Free Lufthansa Elite Status, Qatar Airways Wants To Buy Lufthansa Stake (But Probably Wont), Please view our advertising policy page for additional details about our partners, Do include a carry-on, the standard food & beverage offerings in economy, and the ability to earn miles and status credits, Dont include seat assignments in advance or refunds; for a fee you can book advance seat assignments and get a checked bag. She is very terse and rude and says she needs o deal with another flight. My bags were stuck in Frankfurt. In addition, you can enter passport and . For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. Lufthansa is an embarrassment to Germany and the Star Alliance. Heck with them. Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. Our main flght attendant was funny ,seemed to enjoy his work and was professional. This includes wireless charging, Bluetooth connectivity . I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. The amendment fee does not create an entitlement to the selected seat number or category. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. At least my United Premium Economy seats never changed and my departure is on time Sorry, it was such a hassle for you. C) Why are you agents playing some ridiculous game of ping pong with sending customers back and forth to different gates ? Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. The amendment fee is not refundable and is forfeited if you do not board the flight. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). I tell him no, I dont think so, I've travelled for 50 years and this is not normal. Hey there, I have to correct you on one thing: If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. The seat is reserved at least 52 hours before departure. Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. Not Lufthansa, but I also had this happen with Uniteds codeshare with Turkish. What are Lufthansas Economy Light fares? LH seems to have given up any pretention to remain a high quality airline. I find it difficult to find this earth shattering news when you consider what British Airlines is doing for Business Class. Lufthansa seat reservations for Economy Class passengers, Seat reservations for Premium Economy, Business and First Class, Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Conditions for Lufthansa seat reservations. The only way they can get away with such behavior is because they really force people through their hubs. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Fees already paid will not be refunded. Any idea whether this will affect FTL/SEN/HON members as well? Connecting between A and Z, particularly to a US flight is a hike and bc the elevators are often jam packed one has to go down 6 flights of stairs, not easy for the elderly, those with children or those with mobility issues. A refund for this reason is not possible. I flew Lufthansa r/t SEA to ATH, January 2022. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. When I got on the plane, there was somebody in my seat. The amendment fee entitles the passenger to change their seat to any seat that is still available. Lufthansa Gets Punitive With Economy Light Seat Assignments. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. aisle or window. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. 5 star? Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. Seat changes may be made due to operational reasons of the airline. On the plane it was obvious that there were many open economy seats. See more about our ethics policies here. This is actually not that atypical for basic economy in general. I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? This is taking profit at the expense of customers. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . Posted by Darcy. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. As of June 1, 2022, Lufthansa will assign economy seats at the time of check-in when traveling on Economy Light fares. 6 years ago. Or are they now making departing pax do passport controls work? So, heads up. As Lufthansa described this option up until now: Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. You can also update your saved preferences, contact and frequent flyer details at any time. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. You do not meet the conditions for sitting in an emergency exit row. more, You seem to have JavaScript disabled. This has been skewed for a long time in favor of Euro pricing- now more than ever. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. If not then call the operating airline. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together.